STAKELY TERMS AND CONDITIONS OF USE

Last updated: 9 January 2026

These Terms and Conditions (the “Terms”) govern access to and use of the website located at https://stakely.io/ (the “Website”) and the Services (defined below) provided by STAKELY S.L. (“Stakely”, “we”, “us”, “our”).

If you do not agree to these Terms, do not access or use the Website or any Service.

1. Structure, Scope, and Priority

1.1 Structure. These Terms consist of:

• Part I: Master Terms (apply to all Services); and
• Part II: Service Schedules (apply only to the specific Service described in each schedule):
  • Schedule A: Website Catalog and Information
  • Schedule B: Integrated Staking
  • Schedule C: Nodes as a Service

1.2 Priority. If there is any conflict between the Master Terms and a Service Schedule, the relevant Service Schedule prevails for that Service.

1.3 Additional commercial terms for Nodes as a Service. Nodes as a Service may be offered under plan terms, an order form, or other commercial terms (together, “NaaS Commercial Terms”). If NaaS Commercial Terms apply to your purchase or use of Nodes as a Service and there is a conflict, the NaaS Commercial Terms prevail for Nodes as a Service.

2. Legal Information and Contact

2.1 Service provider.

• Company name: STAKELY S.L.
• Tax ID (NIF): ESB72551682
• Registered office: C/Ferraz 2, 2º Izq, 28008, Madrid, Spain

2.2 Contact. You can contact us at: [email protected]

3. Definitions

For the purposes of these Terms:

• Blockchain / Network means a decentralized and distributed public network used to record transactions and run protocol rules relevant to a Service.
• Digital Assets means cryptographic or digital assets recorded on a Blockchain, including assets commonly referred to as “cryptoassets”.
• Wallet means a software or hardware tool that allows you to manage addresses and authorize Blockchain transactions using private keys and/or seed phrases controlled by you.
• Staking means a protocol-level mechanism on certain Networks whereby Digital Assets are locked, delegated, or otherwise allocated according to the Network’s rules to support network operations (such as transaction validation). Lockups, unbonding periods, penalties, and distributions are determined by the Network and may change.
• Delegation means a protocol-level action by which you allocate staking power or stake-related rights to a validator according to protocol rules, without transferring custody of your private keys.
• Validator means a node or operator participating in block production and/or transaction validation on a Network under its protocol rules.
• Protocol Rules means the on-chain and off-chain rules, parameters, smart contracts, and governance decisions that govern a Network and any staking mechanism on that Network, as updated from time to time.
• Protocol Distributions means any on-chain distributions, incentives, or similar amounts that may be allocated by a Network protocol according to Protocol Rules. Protocol Distributions may be zero and may be reduced by protocol-level fees, validator commissions, penalties, slashing, or other mechanisms.
• Slashing means any penalty imposed by a Network protocol (including loss of Digital Assets) for unavailability, slow, incorrect, or malicious validator performance, or other network-defined events.
• Estimates means any displayed APR/APY, projections, calculators, ranges, examples, or historical information.
• Website Catalog means informational pages, content, and links on the Website about Networks, staking mechanics, and technical resources.
• Integrated Staking means the non-custodial, user-initiated feature described in Schedule B.
• Nodes as a Service / NaaS means the technical infrastructure service described in Schedule C.
• Staking Insurance Program / Program means Stakely’s discretionary reimbursement program for certain eligible slashing-related losses affecting eligible Stakely validators, as described in Section “Staking Insurance Program”. The Program is not an insurance policy issued by a regulated insurer and is not a guarantee of outcomes.
• Insurance Pool means the on-chain wallet or pool referenced by Stakely from time to time as a funding source for the Program. The value of the Insurance Pool may fluctuate, and the Insurance Pool may be increased, decreased, or reallocated at Stakely’s discretion.
• Eligible Slashing Event means a slashing-related penalty or loss event affecting an eligible Stakely validator that is solely and exclusively caused by Stakely’s poor operation or management, as further described in the Program.
• Services means the Website Catalog, Integrated Staking, and Nodes as a Service.
• Prohibited Person means any person or entity who is, or is acting on behalf of, or is owned or controlled by, directly or indirectly: (a) a person or entity that is the subject of, or located in, a jurisdiction that is subject to, economic or trade sanctions, embargoes, or restrictive measures administered, enacted, or enforced by the United Nations, the European Union, Spain, the United States (including OFAC), or the United Kingdom; (b) a person or entity included on any sanctions or restricted parties list maintained by any authority listed above, or any substantially similar list; © a person or entity located in, ordinarily resident in, incorporated in, or having its registered office or principal place of business in any jurisdiction where access to or use of the Services is prohibited by applicable law or by these Terms; (d) a person or entity who uses, or intends to use, the Services for any unlawful purpose, including money laundering, terrorist financing, or other prohibited activity; or (e) any person or entity that Stakely is required to restrict or terminate access for in order to comply with applicable law, regulation, sanctions, or a competent authority order.
• You / User means any natural person or legal entity accessing or using the Services.

4. Eligibility and Restrictions

4.1 Age and capacity. If you are an individual, you must be at least 18 years old and have legal capacity to enter into these Terms.

4.2 Restrictions. You must not use the Services if you are a Prohibited Person or if your use would violate applicable law.

4.3 Account registration. Some Services (including Nodes as a Service) may require account creation. You must provide accurate information and keep your account credentials secure.

5. Stakely’s Role, No Custody, No Advice

5.1 Technical role. Stakely operates technical infrastructure (including validator and node infrastructure) and provides technical interfaces and information to enable Users to interact with third-party Networks under those Networks’ Protocol Rules.

5.2 No custody. Stakely does not take custody of your Digital Assets and does not control your Wallet, private keys, or seed phrase. You authorize each on-chain action from your Wallet.

5.3 Validator operator keys. Where applicable to validator operations, Stakely may generate, hold, or use validator operator keys (or similar technical keys) solely to operate and secure validator software. Such keys are not used to access or transfer Users’ funds.

5.4 No investment, legal, tax, or accounting advice. Stakely does not provide investment products or investment advice. Nothing on the Website or in any Service constitutes legal, tax, accounting, or financial advice. You are solely responsible for your decisions and should seek independent professional advice if needed.

5.5 No fiduciary duty. Stakely does not act as your broker, agent, intermediary, or fiduciary for Blockchain transactions.

6. Estimates, APR/APY, and Informational Content

6.1 Estimates are informational only. Any Estimates displayed on the Website are provided for informational purposes only and are provided “as is”. Estimates may be inaccurate, incomplete, or outdated, and may change at any time.

6.2 No guarantee. Estimates are not a promise, commitment, or guarantee of any outcome. Outcomes may be materially different, including zero or negative results.

6.3 Assumptions and exclusions. Estimates may be based on historical information, protocol parameters, assumptions, and/or third-party sources; they may not reflect future outcomes. Estimates may not account for all risks and factors, including slashing, downtime, Network events, software and smart contract risk, governance changes, lockups, unbonding delays, queueing, taxation, fees, or market price volatility.

6.4 Your responsibility. You must review all transaction details and independently assess any information before taking action.

7. Staking and Protocol Risk Disclosure

7.1 High risk activity. Staking and protocol-level allocation mechanisms involve significant risks and may result in partial or total loss, delays, or inability to access Digital Assets.

7.2 Non-exhaustive risks. Risks include, without limitation:

• slashing and other protocol penalties, including loss of principal;
• software, client, and smart contract bugs, vulnerabilities, exploits, or failures;
• Network failures, halts, attacks, consensus issues, or unexpected behavior;
• changes to Protocol Rules, parameters, withdrawal conditions, timelines, or fee mechanisms;
• lockups, unbonding periods, queueing, liquidity limitations, or other delays;
• third-party dependency risk (Wallet providers, RPC providers, cloud infrastructure, DNS, explorers, and other external systems);
• regulatory, legal, sanctions, and tax risks, including changes in law or enforcement.

7.3 No assurance. Staking is not guaranteed and outcomes are not assured.

8. User Responsibilities

8.1 Security. You are responsible for maintaining the security of your Wallet, private keys, seed phrase, devices, and accounts. Stakely cannot recover private keys or reverse on-chain transactions.

8.2 Transaction review. You are responsible for verifying network selection, addresses, amounts, fees (gas), and transaction parameters before signing.

8.3 Taxes. You are solely responsible for determining what taxes apply to your transactions and for reporting and paying any taxes.

8.4 Ownership and authority. You represent that you own or are authorized to use any Digital Assets you allocate, delegate, or otherwise use in connection with the Services.

9. Compliance, Sanctions, and Screening

9.1 Compliance representations. You represent and warrant that you are not a Prohibited Person, you are not acting on behalf of a Prohibited Person, and you will not use the Services in violation of applicable laws, sanctions, or for prohibited activity.

9.2 Controls. Stakely may implement controls to restrict access for compliance, security, or risk reasons, including screening public addresses against sanctions-related indicators where advisable.

9.3 Information requests. Stakely does not perform identity verification by default for non-custodial flows, but may request information or take other steps if required by law or to address suspected prohibited activity. Refusal to provide requested information may result in restricted access.

10. Wallet Signatures and Records (Integrated Staking)

10.1 Signature requirement. Integrated Staking requires you to provide a Wallet signature acknowledging these Terms before the feature is enabled, as described in Schedule B.

10.2 Electronic records. Stakely may store records of such acknowledgement, including public address, Network, and timestamp, subject to the Privacy Policy. A Wallet signature does not by itself transfer funds; funds move only through on-chain transactions you approve.

11. Fees, Network Costs, and Validator Commission

11.1 Network fees. You may pay Network fees (gas) and other Network-level costs for transactions you authorize. These costs are set by the Network and are not controlled by Stakely.

11.2 Validator commission. Where applicable, Stakely may receive a validator commission or protocol-level fee applied on-chain under Protocol Rules. Such commission is administered and enforced by the Network and may change subject to protocol constraints (including maximums and rate-of-change limits). Stakely may display the applicable commission where technically feasible.

11.3 No off-chain interface fee for Integrated Staking. Stakely does not charge an off-chain interface fee for using Integrated Staking, unless explicitly stated otherwise for a specific Network or feature.

12. Staking Insurance Program

12.1 Program nature; no regulated insurance. The Staking Insurance Program is a reimbursement program offered by Stakely to provide limited coverage for certain Eligible Slashing Events affecting eligible Stakely validators. The Program is not an insurance product issued by a regulated insurer, does not constitute a guarantee, and is provided on a best-efforts basis subject to the conditions and exclusions below.

12.2 What the Program may cover. Subject to eligibility and exclusions, the Program is intended to cover certain slashing-related losses arising from: (a) validator downtime resulting in protocol penalties; and (b) double-signing events; and © other slashing events, but only where the slash incident is solely and exclusively caused by poor operation or management by Stakely’s team.

12.3 Eligible validators. A validator is eligible only if, at the time of the slash incident: (a) it is operated under the Stakely brand and infrastructure; and (b) it has a validator commission of 1% or higher; and © it has been operating with such commission for at least 30 days prior to the slash incident; and (d) the relevant blockchain or protocol does not already provide its own slash insurance or reimburse such losses through governance proposals; and (e) the relevant coin has a market value and listing sufficient to calculate losses in a reasonably objective manner.

12.4 Eligible delegators and minimum loss threshold. The Program applies to Users who delegated to an eligible Stakely validator and suffered losses valued at USD 10 or more, as determined by Stakely in accordance with this section. Losses below USD 10 are generally excluded due to administrative costs, although Stakely may act discretionarily in exceptional cases.

12.5 Loss valuation methodology. To calculate losses from a slash incident, Stakely will use the USD value of the relevant coin at the time of the slash incident, using a reasonable public market reference. Where feasible, Stakely may use CoinGecko as the reference source for the time-of-slash valuation.

12.6 Key exclusions. The Program does not cover slash penalties or losses arising from: (a) widespread slash incidents affecting more than 25% of the network, whether calculated by total stake or number of validators; (b) external code errors, including slash incidents caused by errors in code developed by official validator software development teams that are not related to Stakely; © consensus issues, including slash incidents caused by lack of consensus due to sybil-type attacks; or (d) any event where Stakely reasonably determines the incident was not solely and exclusively caused by Stakely’s poor operation or management.

12.7 Refund process; timelines; communications. If Stakely determines that a slash incident meets the criteria for coverage: (a) Stakely will prepare refund details for affected accounts within a maximum period of 30 calendar days; (b) Stakely will communicate the refund details and refund method through Stakely’s official communication channels (including, where applicable, X/Twitter and Telegram); © delegators will have 5 days from publication to validate the list or claim discrepancies; (d) after the validation period, no further claims or modifications will be accepted, and Stakely will process refunds accordingly.

12.8 Form of reimbursement. Reimbursements, if any, will be made in a manner determined by Stakely (for example on-chain transfers) and may be subject to operational, compliance, and sanctions constraints. Stakely may require information reasonably necessary to process reimbursement and to comply with applicable law.

12.9 Funding source; no promise of pool size. Stakely may fund reimbursements from the Insurance Pool and/or other internal resources. Stakely does not guarantee the value, sufficiency, or continued existence of any Insurance Pool, and the Program does not create an obligation to maintain a specific pool size or a minimum dollar amount.

12.10 Sole remedy for covered events. To the maximum extent permitted by law, the Program is the sole and exclusive remedy for Eligible Slashing Events that are covered under this section.

12.11 Disputes. Any disputes relating to the Program are subject to the Governing Law and Jurisdiction clause in these Terms. If any external page or communication references a different forum, these Terms prevail.

12.12 Changes or termination. Stakely may modify, suspend, or terminate the Program at any time by updating these Terms and/or the Program description on the Website. Changes will not affect reimbursements that Stakely has already expressly confirmed in writing (including via official channels) for a specific incident.

13. Payments and Third-Party Payment Providers

13.1 Third-party payment providers. Some Services (including Nodes as a Service) may require payment. Payments may be processed by third-party payment providers (for example MoonPay) and may be subject to additional terms, identity checks, fees, and compliance procedures required by those providers.

13.2 No control. Stakely does not control third-party payment providers and is not responsible for their services, availability, or acts and omissions. If a payment fails, is delayed, or is reversed due to a third-party provider, your access to paid Services may be suspended until the issue is resolved.

13.3 Taxes and fees. You are responsible for any taxes, bank fees, network fees, and third-party payment provider fees that may apply.

14. Third-Party Services and Links

14.1 Third-party services. Your use of the Services may involve third-party software and services, including Wallet providers, explorers, RPC providers, cloud providers, and other Network participants. Stakely does not control and is not responsible for third-party services.

14.2 Links. The Website may contain links to third-party sites or resources. Stakely does not control such sites and is not responsible for their content, availability, security, or accuracy. Links do not imply endorsement.

15. Acceptable Use

You agree not to:

• use the Services for unlawful activities or in violation of applicable law;
• attempt to circumvent security, access controls, or restrictions;
• interfere with, disrupt, or degrade the Website or Services, including by automated requests that compromise stability or fair use;
• introduce malware, viruses, or harmful code;
• infringe intellectual property rights or misuse Stakely’s name, trademarks, or content;
• use the Services for money laundering, terrorist financing, or other prohibited activity.

Stakely may suspend or block access for violations or for compliance, security, or operational reasons.

16. Suspension, Modification, and Termination

16.1 Suspension and restrictions. Stakely may suspend, restrict, or disable access to the Website or Services at any time for maintenance, security, compliance, risk management, or operational reasons.

16.2 Termination. Stakely may terminate your access if you breach these Terms or if required to comply with law or sanctions.

16.3 Effect. Because Digital Assets exist on Networks, discontinuation of the Website or an interface does not prevent you from accessing your assets through other tools that interact with the relevant Network, subject to Protocol Rules.

17. Intellectual Property

17.1 Ownership. The Website and its content, including designs, text, graphics, logos, software, databases, and other materials (the “Content”), are owned by Stakely or its licensors and are protected by applicable laws.

17.2 Limited license. Subject to these Terms, Stakely grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Content for lawful purposes.

17.3 Restrictions. You must not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Content except as permitted by law or with prior written consent.

18. Privacy, Cookies, and Blockchains

18.1 Privacy and cookies. Personal data processing is described in our Privacy Policy and Cookies Policy, which form part of these Terms by reference.

18.2 Blockchain immutability. Transactions and certain data may be recorded on public Blockchains. Public Blockchains are generally immutable, and Stakely cannot delete, modify, or alter data on such Networks.

19. Disclaimers

19.1 As is, as available. The Website and Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory, including fitness for a particular purpose, non-infringement, or availability.

19.2 No warranty of outcomes. Stakely does not warrant any outcome, including any Protocol Distributions, timing of confirmations, or withdrawal or unbonding timelines.

19.3 No control of Networks. Networks are decentralized or third-party systems not controlled by Stakely. Stakely is not responsible for Protocol Rules or changes to them, Network incidents, or the consequences of such events.

20. Limitation of Liability

20.1 Scope. To the maximum extent permitted by law, Stakely is not liable for:

• losses caused by Protocol Rules, Network failures, slashing, smart contract vulnerabilities, validator performance, governance changes, withdrawal delays, or third-party outages;
• any indirect, incidental, special, consequential, exemplary, or punitive damages;
• loss of data, loss of profits, loss of opportunity, or inability to access Digital Assets due to Network conditions.

20.2 Liability cap (general). To the maximum extent permitted by law, Stakely’s total liability for any claim arising out of or related to the Website Catalog and informational Services is limited to EUR 100 in aggregate, unless a different cap applies under a specific Service Schedule or unless an amount is expressly payable under the Staking Insurance Program for an Eligible Slashing Event. For avoidance of doubt, the Staking Insurance Program is the sole and exclusive remedy for covered Eligible Slashing Events.

20.3 Mandatory rights. Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including liability for intent, fraud, gross negligence, or for death or personal injury caused by negligence, and nothing affects mandatory consumer protection rights where applicable.

20.4 Nodes as a Service cap. Nodes as a Service liability limits are set out in Schedule C.

21. Indemnity

To the maximum extent permitted by law, you agree to indemnify and hold harmless Stakely and its affiliates, directors, employees, and agents from any claim, loss, liability, and expense (including reasonable legal fees) arising out of or related to your use of the Services, your breach of these Terms, your violation of applicable law, or your violation of Protocol Rules. This section applies only to the extent permitted by applicable law and may not apply to consumers in some jurisdictions.

22. Changes to These Terms

22.1 Updates. Stakely may modify these Terms at any time by posting an updated version on the Website. Where required by law, Stakely will provide additional notice.

22.2 Continued use. Your continued use of the Website or Services after changes become effective constitutes acceptance of the updated Terms.

23. Governing Law and Jurisdiction

23.1 Governing law. These Terms are governed by the laws of Spain.

23.2 Jurisdiction. If you are a consumer and mandatory law gives you the right to bring claims in the courts of your place of residence, nothing in these Terms limits that right. Otherwise, disputes will be submitted to the courts and tribunals of Madrid, Spain.

24. Miscellaneous

24.1 Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in effect.

24.2 Assignment. You may not assign these Terms or your rights and obligations without Stakely’s prior written consent. Stakely may assign these Terms as part of a corporate reorganization, merger, acquisition, or sale of assets.

24.3 Entire agreement. These Terms, together with the referenced policies and any applicable Service Schedules, constitute the entire agreement regarding the Website and Services.

24.4 Language. Translations may be provided for convenience. If there is any discrepancy, the English version prevails, unless mandatory law requires otherwise.

24.5 Notices. Legal notices to Stakely should be sent to [email protected] and may also be sent to the registered office address in Section 2.

PART II: SERVICE SCHEDULES

SCHEDULE A: WEBSITE CATALOG AND INFORMATION

A1. Description. The Website Catalog provides educational and technical information about Networks, staking mechanics, and technical resources, and may include links to third-party Wallets, explorers, and interfaces that allow you to initiate staking or delegation actions on Networks.

A2. No transaction execution. The Website Catalog does not execute transactions for you. Any on-chain action is authorized by you via your Wallet and executed on the relevant Network.

A3. Accuracy and updates. Information may be incomplete, outdated, or incorrect due to changes in Networks, governance, or third-party systems. Stakely does not guarantee accuracy, completeness, or timeliness.

A4. Third-party interfaces. If you follow links to third-party interfaces, your use of those interfaces is governed by the third party’s terms. Stakely is not responsible for third-party interfaces, including Wallets.

A5. Content removal. Stakely may add, modify, or remove content, links, and supported Networks at any time.

SCHEDULE B: INTEGRATED STAKING

B1. Service description. Integrated Staking is a non-custodial, user-initiated feature made available through the Website and/or embedded widgets that provides a technical interface to interact with Networks, Protocol Rules, validator infrastructure, and smart contracts in order to stake or delegate Digital Assets on supported Networks.

B2. Eligibility and activation by Wallet signature.

• To enable Integrated Staking, you must connect a compatible Wallet and provide a Wallet signature acknowledging these Terms.
• You are responsible for ensuring your Wallet, address, selected Network, and transaction parameters are correct and supported.

B3. User responsibility. You are solely responsible for:

• reviewing all transaction details (fees, amounts, addresses, parameters);
• maintaining security of your Wallet, private keys, seed phrase, and devices;
• understanding lockups, unbonding, and withdrawal timelines under Protocol Rules.

B4. No guarantee, no assurance of outcomes.

• Staking is not guaranteed and outcomes are not assured.
• You may lose part or all of the Digital Assets you allocate due to technical events or the operation of the underlying protocol and Network.
• Any Estimates are informational only and must not be relied upon as a promise of any outcome.

B5. Integrated Staking risks (non-exhaustive). You acknowledge and accept, at minimum, the risks described in Section 7 of the Master Terms, including slashing, software and smart contract risk, Network risk, governance and rule changes, illiquidity and withdrawal delays, third-party dependencies, and regulatory risk.

B6. Protocol Rules and Network conditions.

• By using Integrated Staking, you agree to comply with Protocol Rules.
• Protocol Rules are not set by Stakely and may change at any time. Stakely is not responsible for changes to Protocol Rules or the consequences of such changes.

B7. Fees, network costs, and validator commission.

• You may pay Network fees (gas) and other Network-level costs for transactions you authorize.
• Stakely does not charge an off-chain interface fee for Integrated Staking. Where applicable, Stakely may receive a validator commission or protocol-level fee applied on-chain under Protocol Rules. Such commission may change subject to protocol constraints.
• Stakely may display the applicable commission and relevant parameters where technically feasible.

B8. Third-party protocols and derivative tokens.

• Some Networks or third-party protocols may mint or issue derivative or receipt tokens in connection with staking actions (for example liquid staking tokens).
• Unless Stakely explicitly states otherwise in writing, Stakely is not the issuer of any such token, does not control the relevant protocol or smart contract, and is not responsible for the token’s design, security, liquidity, redemption mechanics, or market value.

B9. Suspension, modification, and availability.

• Stakely may modify, suspend, restrict, or disable Integrated Staking at any time for maintenance, security, compliance, risk management, or operational reasons.
• Stakely does not guarantee continuous availability. Availability depends on third-party systems and Networks.

B10. Disclaimer and limitation of liability (Integrated Staking).

• Integrated Staking is provided “as is” and “as available”.
• The limitations in Section 19 apply to Integrated Staking. If a different liability cap is required by applicable law, it will apply.
• Where applicable, certain slashing-related losses may be addressed under the Staking Insurance Program described in the Master Terms. The Program is limited and subject to eligibility and exclusions.

B11. Indemnity. Section 20 applies to your use of Integrated Staking.

B12. Priority. If there is a conflict between Schedule B and the Master Terms, Schedule B prevails for Integrated Staking.

SCHEDULE C: NODES AS A SERVICE

C1. Scope. Nodes as a Service is a technical infrastructure service that may include:

• RPC endpoints and API access to interact with supported Networks via Stakely’s infrastructure; and
• validator infrastructure services, including operating and maintaining validator nodes for supported Networks, and related technical interfaces and operational support.

C2. Ordering, account, and acceptance.

• To purchase or use Nodes as a Service, you may need to create an account and select a plan.
• At checkout, you must actively accept these Terms. If you do not accept, you may not complete the purchase.
• Stakely may also require additional confirmations at checkout for compliance and consumer law purposes, including confirmations relating to immediate performance and withdrawal rights, where applicable.

C3. Billing, renewal, and cancellation.

• Billing cycle. Nodes as a Service is typically billed on a recurring basis (monthly or annually), as indicated at checkout or in the applicable NaaS Commercial Terms.
• Auto-renewal. Unless otherwise stated, plans renew automatically at the end of each billing period until you cancel.
• Cancellation. You can cancel renewal from your account settings or by contacting support at the address shown in the NaaS interface. Cancellation stops future renewals. Unless required by law or expressly stated otherwise, you continue to have access until the end of the then-current billing period.
• No refunds by default. Except where required by law or expressly stated otherwise in NaaS Commercial Terms, payments are non-refundable once the billing period starts.

C4. Payments via MoonPay or other providers.

• Payments may be processed through third-party payment providers (including MoonPay). You may be required to agree to the provider’s terms and may be subject to their fees, checks, and controls.
• If a payment is reversed, charged back, or fails, Stakely may suspend or terminate Nodes as a Service until payment is resolved.

C5. Trial and promotions (optional). If Stakely offers free trials, credits, or promotions, their duration and conditions will be displayed at sign-up or in NaaS Commercial Terms. Stakely may modify or end promotions as allowed by law.

C6. No custody and technical keys.

• Stakely does not take custody of your Digital Assets and does not control your Wallets or private keys.
• For validator infrastructure services, Stakely may generate, hold, or use validator operator keys strictly for the purpose of operating and securing the validator. Such keys are not used to access or transfer your funds.

C7. Service level targets (default).

• Unless otherwise agreed in NaaS Commercial Terms, Stakely’s default monthly availability targets for Nodes as a Service are:
  • 99.9% monthly availability, or
  • 99.95% monthly availability, as specified in the plan description.
• Downtime is excluded where caused by Network upgrades, hard forks, governance changes, third-party outages, cloud provider incidents, DNS or internet backbone issues, force majeure, or other events beyond Stakely’s reasonable control.
• Unless NaaS Commercial Terms provide service credits or another remedy, these targets are targets only and do not create a specific financial remedy.

C8. Usage limitations and fair use.

• You must use Nodes as a Service in compliance with applicable laws and must not use it for unlawful activities, abusive behavior, or automated requests that compromise stability, security, or fair use.
• Stakely may implement rate limits, throttling, or other technical controls to protect the service, Stakely infrastructure, and Networks.
• You must not resell or provide Nodes as a Service to third parties as a service bureau unless expressly permitted in writing.

C9. Suspension. Stakely may suspend, limit, or terminate Nodes as a Service access for breach, non-payment, security incidents, compliance reasons, or operational reasons.

C10. Consumer withdrawal and proportional charges (where applicable).

• If you are a consumer and applicable law grants a withdrawal right for distance contracts, you may have a limited period (often 14 days) to withdraw from the Nodes as a Service subscription.
• Where Nodes as a Service is supplied immediately after purchase, Stakely may ask you at checkout to request immediate performance. If you request immediate performance, you may lose the withdrawal right for digital content not supplied on a tangible medium once performance begins, and for services you may be required to pay a proportionate amount for the period of service supplied before withdrawal, where allowed by law.
• Instructions for exercising withdrawal, when applicable, will be provided at checkout or in NaaS Commercial Terms. You may also contact [email protected].

C11. Liability (default).

• To the maximum extent permitted by law, Stakely is not liable for losses arising from Network errors, Protocol Rules, protocol-level penalties (including slashing), or third-party outages.
• Unless otherwise stated in NaaS Commercial Terms, Stakely’s total liability for any claim related to Nodes as a Service is limited to the amount paid by you to Stakely in the three (3) months prior to the incident giving rise to the claim.
• No limitation excludes liability that cannot be excluded under applicable law.

C12. Priority. If there is a conflict between Schedule C and the Master Terms, Schedule C prevails for Nodes as a Service.